Privacy Policy

Last updated: September 2026

AAP Security Ltd respects your privacy and is committed to handling personal information responsibly, securely and in accordance with applicable UK data protection law.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or make an enquiry about our services.

1. Who we are

AAP Security Ltd is the data controller responsible for personal information collected through this website and in connection with enquiries made to us.

AAP Security Ltd
Company number: 15318631
Registered address: 17 Chelwood Court, Battersea, Westbridge Road, London, England, SW11 3NH

Email: enquiries@aapsecurity.co.uk
Telephone: +44 7951 027265

For any privacy related questions or requests, please contact us using the details above.

2. Information we may collect

Depending on how you interact with AAP, we may collect:

your name
email address
telephone number
organisation or representative details, where relevant
the service you are interested in
information you choose to provide about your enquiry
correspondence between you and AAP
basic technical information about how you use our website, such as device, browser and website usage information where analytics are enabled

We ask that you do not provide sensitive personal information, detailed movements, residential security information or other confidential operational details through the website enquiry form.

If additional information is required to discuss or provide a service, AAP will request this directly through an appropriate channel.

3. How we receive your information

Most personal information is provided directly by you when you:

submit an enquiry through the website
contact us by email or telephone
discuss potential or existing services with us

AAP is a relationship led business and may also receive limited contact information through a referral, family office, employer, representative, adviser or another person acting on your behalf.

Where information is received from another source, we will only use it where there is an appropriate reason and lawful basis to do so.

4. How we use your information

We may use personal information to:

respond to enquiries
understand your requirements
arrange conversations, meetings or consultations
prepare or discuss proposed security services
manage ongoing client relationships
coordinate services and trusted partners where required
administer our business and maintain appropriate records
protect our website, systems, clients and business
meet legal, regulatory or contractual obligations
establish, exercise or defend legal claims where necessary

5. Our lawful bases

Under UK data protection law, we must have a lawful basis for using personal information.

Depending on the circumstances, AAP may rely on:

Contract
Where processing is necessary to take steps at your request before entering into an agreement or to provide services under an agreement with you.

Legitimate interests
Where processing is reasonably necessary to respond to enquiries, operate and protect the business, manage professional relationships or provide and improve our services, provided those interests do not override your rights.

Legal obligation
Where we need to process information to comply with applicable law.

Consent
Where consent is specifically required, for example for certain optional website cookies.

The appropriate lawful basis depends on why the information is being processed. UK data protection law requires organisations to identify and document an appropriate basis for each purpose.

6. Who we may share information with

AAP does not disclose personal information unnecessarily.

Where appropriate, information may be shared with:

personnel working with or on behalf of AAP
trusted service providers supporting our website, email, IT or administration
professional advisers such as accountants, insurers or legal advisers
trusted operational partners where necessary to discuss or deliver an agreed service
law enforcement, regulators or public authorities where disclosure is required by law

Where a third party processes information on our behalf, we expect appropriate confidentiality and data protection standards to be maintained.

Given the nature of AAP’s work, client identities, movements, residences and operational information are treated as confidential and are not published or used for marketing purposes without permission.

7. International data transfers

Some technology or service providers used by AAP may process information outside the UK.

Where personal information is transferred internationally, AAP will take reasonable steps to ensure the transfer is covered by an applicable UK adequacy arrangement or other appropriate safeguards required under UK data protection law.

8. How long we keep information

AAP keeps personal information only for as long as reasonably necessary for the purpose for which it was collected.

The appropriate period will depend on factors including:

whether an enquiry progresses into a client relationship
how long services are provided
whether information is required for legal, regulatory, insurance or accounting purposes
whether information may reasonably be required in connection with a dispute or legal claim

Information that is no longer required will be deleted, anonymised or securely disposed of where appropriate.

UK data protection law does not prescribe one universal retention period. Organisations must be able to justify how long information is retained and should not keep it indefinitely without a reason.

9. Cookies and website analytics

Our website uses cookies and similar technologies to operate correctly.

Some cookies are necessary for the website to function. Where optional analytics or similar technologies are used, they will be managed through the website cookie consent settings where required.

You can change your cookie preferences through the website cookie controls.

Further information is available in our Cookie Policy.

The ICO requires organisations to explain the purpose of cookies and to obtain appropriate consent for cookies that are not strictly necessary.

10. How we protect information

AAP takes appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.

Access to personal information is limited to those who reasonably require it for their role or for the delivery of an agreed service.

No online system is completely secure, so we also ask clients and prospective clients not to transmit sensitive operational information through the public website.

11. Your data protection rights

Depending on the circumstances, you may have the right to:

request access to the personal information we hold about you
ask us to correct inaccurate or incomplete information
request deletion of your information
ask us to restrict how your information is used
object to certain processing
request transfer of certain information to you or another organisation
withdraw consent where processing is based on consent

These rights do not apply in every circumstance and may be subject to legal exemptions.

You can exercise your rights by contacting enquiries@aapsecurity.co.uk.

The UK GDPR provides rights including access, rectification, erasure, restriction, portability and objection.

12. Complaints

If you have any concerns about how AAP has handled your personal information, please contact us first so that we can try to resolve the matter.

If you remain dissatisfied, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK regulator for data protection.

Information Commissioner’s Office
www.ico.org.uk

The ICO recommends raising concerns with the organisation first before escalating a complaint to the regulator.

13. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal obligations.

The latest version will always be published on this page with the date of the most recent update.